Refund Policy
Last updated: May 22, 2026
1. Digital Product Policy
Best Licenses sells digital products, including spreadsheet templates, planners, trackers, dashboards, and other downloadable digital files.
Our products are delivered electronically after payment approval. No physical item will be shipped, and no physical return is required.
2. 7-Day Refund Guarantee
Customers may request a refund for any reason within 7 days of purchase.
If you are not satisfied with your purchase, no longer need the product, purchased the wrong item, or simply changed your mind, you may contact us within 7 days and request a refund.
3. Refund Eligibility
Refund requests are accepted within 7 days of the purchase date, regardless of the reason.
This refund policy applies even if the digital product has already been delivered, accessed, or downloaded.
Refund requests submitted after the 7-day period may not be eligible for approval, except when required by applicable consumer protection laws.
4. Common Refund Reasons
Customers may request a refund for reasons including, but not limited to:
- The customer changed their mind;
- The customer no longer needs the product;
- The wrong product was purchased;
- A duplicate purchase was made by mistake;
- The product was not delivered or could not be accessed;
- The product did not meet the customer’s expectations;
- A technical issue prevented the customer from using the product.
5. Refund Request Process
To request a refund, please contact us by email at support@bestllicenses.com.
Please include your order number, purchase email, and a short message requesting the refund. You do not need to provide a detailed explanation, but including order details helps us locate your purchase faster.
6. Refund Processing Time
Approved refunds will be processed to the original payment method within 7 business days.
Depending on your bank, card issuer, or payment provider, it may take additional time for the refunded amount to appear in your account.
7. No Physical Returns Required
Since our products are delivered digitally, customers do not need to return any physical item.
No return label, shipping, package return, or restocking fee is required.
8. Contact
If you have any questions about this Refund Policy or need help with a refund request, please contact us through the following channel:
Email: support@bestllicenses.com
Contact
Business Name: Best Licenses
Company: Santos Global LLC
Address: 501 Silverside Rd, Ste 105-714, Wilmington, Delaware, 19809, United States
Email: support@bestllicenses.com
Phone: +1 209-680-7517
Business Hours: Daily, from 8:00 AM to 7:00 PM