Refund Policy

Last updated: May 22, 2026

1. Digital Product Policy

Best Licenses sells digital products, including spreadsheet templates, planners, trackers, dashboards, and other downloadable digital files.

Our products are delivered electronically after payment approval. No physical item will be shipped, and no physical return is required.

2. 7-Day Refund Guarantee

Customers may request a refund for any reason within 7 days of purchase.

If you are not satisfied with your purchase, no longer need the product, purchased the wrong item, or simply changed your mind, you may contact us within 7 days and request a refund.

3. Refund Eligibility

Refund requests are accepted within 7 days of the purchase date, regardless of the reason.

This refund policy applies even if the digital product has already been delivered, accessed, or downloaded.

Refund requests submitted after the 7-day period may not be eligible for approval, except when required by applicable consumer protection laws.

4. Common Refund Reasons

Customers may request a refund for reasons including, but not limited to:

  • The customer changed their mind;
  • The customer no longer needs the product;
  • The wrong product was purchased;
  • A duplicate purchase was made by mistake;
  • The product was not delivered or could not be accessed;
  • The product did not meet the customer’s expectations;
  • A technical issue prevented the customer from using the product.

5. Refund Request Process

To request a refund, please contact us by email at support@bestllicenses.com.

Please include your order number, purchase email, and a short message requesting the refund. You do not need to provide a detailed explanation, but including order details helps us locate your purchase faster.

6. Refund Processing Time

Approved refunds will be processed to the original payment method within 7 business days.

Depending on your bank, card issuer, or payment provider, it may take additional time for the refunded amount to appear in your account.

7. No Physical Returns Required

Since our products are delivered digitally, customers do not need to return any physical item.

No return label, shipping, package return, or restocking fee is required.

8. Contact

If you have any questions about this Refund Policy or need help with a refund request, please contact us through the following channel:

Email: support@bestllicenses.com

Contact

Business Name: Best Licenses

Company: Santos Global LLC

Address: 501 Silverside Rd, Ste 105-714, Wilmington, Delaware, 19809, United States

Email: support@bestllicenses.com

Phone: +1 209-680-7517

Business Hours: Daily, from 8:00 AM to 7:00 PM

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